Privacy Policy

1. Information We Collect

We collect information necessary to provide hearing healthcare services:

• Personal Information: Name, address, phone number, date of birth
• Medical Information: Hearing test results, medical history, prescriptions
• Payment Information: Billing address, payment details (processed securely)
• Website Data: IP address, browser type, pages visited

2. How We Use Your Information

Your information is used to:

• Provide hearing healthcare services
• Process appointments and payments
• Communicate about your care
• Send appointment reminders
• Improve our services
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for billing purposes
• Hearing aid manufacturers for warranty services
• Service providers who assist our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission
• Secure storage systems
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications
• Request a copy of your medical records

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Types of cookies we use:

• Essential: Required for website functionality
• Analytics: Help us understand how visitors use our site
• Preferences: Remember your settings and choices

You can manage cookie preferences through your browser settings.

7. Contact Us

For privacy-related inquiries or to exercise your rights: