Terms of Service
Please read these terms carefully before using our services.
Last Updated: December 19, 2024
1. Acceptance of Terms
By accessing and using the services of Hearing Care Clinic, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
2. Our Services
Hearing Care Clinic provides hearing healthcare services including:
- Comprehensive hearing assessments and evaluations
- Hearing aid fitting, programming, and adjustments
- Tinnitus evaluation and management
- Ear wax removal services
- Follow-up care and maintenance
Our services are provided by licensed audiologists and hearing instrument specialists. All services are subject to professional discretion and medical necessity.
3. Appointments & Cancellations
We require 24 hours notice for appointment cancellations. Failure to provide adequate notice may result in a cancellation fee. Repeated no-shows may affect your ability to schedule future appointments.
We make every effort to see patients on time. However, due to the nature of healthcare, delays may occasionally occur. We appreciate your patience and understanding.
4. Payment Terms
Payment is due at the time of service unless prior arrangements have been made. We accept major credit cards, debit cards, UPI, and cash payments.
For hearing aid purchases, we offer flexible payment plans. Please discuss options with our team during your consultation.
5. Product Warranties
All hearing aids sold by Hearing Care Clinic come with manufacturer warranties. Additionally, we provide:
- Trial period with refund option
- Warranty coverage on most devices
- Free adjustments and cleanings during warranty period
- Loss and damage protection options
Warranty terms may vary by manufacturer and product. Detailed warranty information is provided at the time of purchase.
6. Limitation of Liability
Hearing Care Clinic provides services in accordance with professional standards. However, we cannot guarantee specific outcomes as hearing improvement varies by individual.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
7. Contact Information
For questions about these Terms of Service, please contact us:
Hearing Care Clinic
Shop-Cum-Residence, B/22, Near Saraswati Sishu Vidya Mandir School
Indradhanu Market, IRC Village, Nayapalli
Bhubaneswar, Odisha - 751015
Phone: +91-73816-56666